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Fraud Manager - Fintech/Financial Services (Vancouver)

About GeoComply

We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud.

Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year.

At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down.

The Role

As a Fraud Manager, FinTech/Financial Services, at GeoComply, you will safeguard our fintech and financial services clients from emerging fraud schemes and threats. You'll decode emerging schemes, craft innovative tactics, and brief executive leadership on the latest threats. Your expertise will shape strategies that drive client retention and fuel our commercial growth. Your data-driven insights will not only protect our clients but also ignite product innovation, making you a key player in our company's success.

Key Responsibilities

Identify and communicate fraud trends and mitigation tactics, pilot analytics and new detection tools to business stakeholders.
Share these trends with Executive leadership at our customer and within our company to help drive client retention and commercial fraud & compliance strategy.
Stay current on these trends outside our client's day-to-day business (own an Industry pulse).
Be involved in Proof of Concepts (POCs) for potential customers, working closely with them and the Revenue and Growth team to demonstrate how our fraud solutions meet their specific needs.
Act as a vital link between customers and our product development teams, providing valuable feedback for product improvement and innovation to further propel our growth ambitions into new verticals.
Collaborate with internal teams (such as Product Management, Compliance, Government Relations, Business Development, Legal and others) to develop and implement enhanced investigative reporting formats and mechanisms.
Equip our growth customers with the appropriate anti-fraud tools and develop and deliver effective training and support.

Who You Are

6-10 years of experience in fraud investigations, AML, or data analysis in the Financial Services or FinTech industries.
Vast experience conducting fraud investigations, including data analysis.
Deep understanding of Risk & Fraud systems and vendor ecosystem of traditional banks and emerging FinTech.
Demonstrated ability to maintain high integrity, discretion, and confidentiality.
Analytical and detail-oriented.
Excellent organization, prioritization, and time management skills; ability to work in a fast-paced environment.
Must have strong interpersonal skills and highly effective oral and written communication skills Excellent proficiency in MS Office (Word, Excel, and PowerPoint), and G Suite Programs (Google Docs, Google Sheets, Google Slides).

Bonus Points

B.A. in, criminal justice, government affairs, law or a related field preferred
Gaming industry experience

Salary Range

88000 - 121000 CAD, per-year-salary

Our compensation reflects the cost of labor across several Global markets. The salary for this position ranges from $88,000/year up to $121,000/year. Pay is based on several factors evaluated throughout the interview, including market location, job-related knowledge, skills, and experience. At GeoComply, our salary bands are crafted with purpose. They testify to the diverse range of skills and experiences that fuel our success. In addition to our competitive salary package, we also offer the following personal and professional development benefits:

- Performance-based bonus

- Equity plans

- Paid vacation and sick days

- Extended health benefits

- Generous Learning & Development Allowance

- Sports and Physical Wellness budget (30% of L&D Allowance)

- Charitable and DEI initiatives

- Team-building events

Apply Now!

Interested in joining our team? Send us your resume and a cover letter. We can’t wait to meet you!

Commitment to Diversity and Equity.

If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity rather than ticking boxes, so if this resonates with you, please apply.

Search Firm Representatives Please Read Carefully

We do not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by GeoComply due to an agency referral where no existing agreement exists with the GeoComply Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the GeoComply Talent Acquisition Team.

Why GeoComply?

Joining the GeoComply team means you’ll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture.

To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization.

Here’s why we think you’d love working with us.

We’re working towards something big

We’ve built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We’re trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets.

Our values aren’t just a buzzword

Our values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we’re all proud to be a part of. Learn more, here.

Diversity, equity, and inclusion are at the core of who we are

In collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more.

Learning is at the heart of our employee experience

At GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development.

We believe in being a force for good

We profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here.

We care about our team

Our GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy. At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program.

We value in-person collaboration

GeoComply culture thrives on a dynamic mix of in-person energy and independent focus and we champion a hybrid work model that blends the energy of in-person collaboration with the flexibility to work from home. Our 3-day in-office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs.

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At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don’t hesitate to let us know so we can do our best to prioritize your needs.

We care about your privacy and want you to be informed about your rights. Please read our Applicant Privacy Notice before applying for the position.