Legal | Subprocessors
Subprocessors
Last updated: November 7, 2024
Table of Contents
GeoComply Solutions Inc. and its affiliates ( “GeoComply,” “we,” or “us”) engages and uses third party vendors (aka “Subprocessors”) to help us provide the Services. A Subprocessor is a third-party company engaged by GeoComply to process Personal Data (i) on behalf of GeoComply’s customers; (ii) in accordance with Customer’s instructions as communicated by GeoComply; and (iii) in strict accordance with the terms of a written contract between GeoComply and the Subprocessor.
GeoComply’s Subprocessors provide infrastructure, data storage, system logging services, and other capabilities for facilitating the delivery of the Services including customer support and email communications. These Subprocessors may be provided access to Personal Information provided by GeoComply’s customers, however they are only permitted to use this information to support the Services.
As part of GeoComply’s commitment to keep its customers’ data secure, we evaluate our Subprocessors’ privacy and security practices prior to engaging them. We also require our Subprocessors to enter into data processing agreements that maintain the confidentiality of personal data and incorporate data protection obligations consistent with applicable privacy laws.
Infrastructure Subprocessors
The following companies provide GeoComply with technical infrastructure cloud services:
Company Name | Purpose | Location | Security and Privacy Information |
Amazon Web Services, Inc. | Cloud Services – Infrastructure and Storage | United States | AWS Cloud Security; AWS Data Center Controls |
Google Cloud Computing | Cloud Services – Infrastructure and Storage | United States | Trust and Security |
Cloudflare | Web and Security Internet traffic Management | United States | Privacy Policy; Trust Hub |
DataDog | Performance metrics and event monitoring of infrastructure and cloud services | United States | Privacy Policy |
Neo4J | Database Management – Storage | United States | Privacy Policy |
Sentry.io | Error logging and notifications | United States | Trust Center; Security & Compliance; Privacy Policy |
Okta (Optional) | SSO Authentication Services | United States | Privacy Policy; Trust Center |
Databricks, Inc. | Data Infrastructure, processing, and storage | United States | Privacy Notice |
GeoLocation Subprocessors
The following companies provide GeoComply with the capabilities to provide geolocation analysis and visusualization. They collect information surrounding the locations of wireless, access point locations, and cellular networks independently of GeoCompy. For questions regarding the personal data that they possess, please contact the companies listed below directly.
Company Name | Purpose | Location | Security and Privacy Information |
Google Cloud Computing | Geolocation Services | United States | Trust and Security |
Skyhook (a Qualcomm Company) | Geolocation Services | United States | Privacy Policy |
Identity Verification Subprocessors
GeoComply provides our customers access to companies that independently collect personal information for the purposes of identity verification (independent controllers).
For questions regarding the personal data that they possess, please contact the companies listed below directly.
Company Name | Purpose | Location | Security and Privacy Information |
AtData | Email Verification | United States | Privacy Policy |
CAF | Identity and Age Verification | Brazil | Privacy Policy |
Enformion | Identity Verification | United States | Privacy Policy |
Equifax | Identity and Age Verification | Canada, United States, UK | Privacy Statement |
IDology | Identity and Age Verification | United States | Privacy Policy |
Incode | Identity Verification | United States | Privacy Policy |
Interactive Data | Identity and Age Verification | United States | Privacy Policy |
IdVerse (formerly OCR Labs) | Identity Verification | United States, Australia, Europe | Privacy Policy |
Prove | Phone number and identity verification | United States | Privacy Policy |
Thomson Reuters | Identity Verification | United States | Privacy Statement, GDPR Information |
TMT Analysis | Phone number verification | United States | Privacy Policy |
Vital4 | Identity Verification, Politically Exposed Persons/OFAC check | United States | Privacy Policy |
Anti-Fraud Chargeback Services
GeoComply provides our customers access to companies that independently collect personal information for the purposes of managing credit card chargeback services. If you have a question regarding the personal data that they possess, please contact the companies listed below directly.
Company Name | Purpose | Location | Security and Privacy Information |
Accertify, Inc. | Credit Card Chargeback Services | United States | Privacy Policy |
Compliance Licensing Management Services
In addition to the infrastructure subprocessors listed above, the following assist GeoComply with delivering its compliance licensing management services.
Company Name | Purpose | Location | Security and Privacy Information |
Amazon Web Services, Inc. | Cloud Services – Infrastructure and Storage | United States, Ireland | AWS Cloud Security; AWS Data Center Controls |
Auth0 | Subscriber security and authentication services | United States | Privacy Policy |
Account Management Services
The following companies assist GeoComply with managing the relationships with our customers.
Company Name | Purpose | Location | Security and Privacy Information |
Google Workspace | Office productivity (email, documents, file storage). | United States | Google Workspace and Security Trust |
Salesforce | Customer relationship management | United States | Privacy Policy; Trust Center |
Slack (a Salesforce Company) | Customer communication | United States | Privacy Policy |
ZenDesk | Customer support incident management | United States | Trust Center; and Security |
IronClad | Storage and management of business contracts | United States | Privacy Policy |
Amplitude | Administrative Service management (workflow monitoring, session monitoring) | United States | Privacy Policy |
Front | Customer communication platform for compliance licensing customers | United States | Privacy Policy |
Affiliates
Customers may be supported by the following GeoComply Affiliates as required to provide the Services
Legal Entity | Location |
GeoComply Solutions Inc. | Canada |
GeoComply USA Inc | United States |
GeoComply UK Limited | United Kingdom |
GeoTech Hub Viet-Nam Company Limited | Vietnam |
GeoComply Poland SP Z O.O. | Poland |
OneComply Inc. | Canada |
Change History
As of November 7, 2024:
- Added Databricks to the Infrastructure Subprocessors
As of March 11, 2024:
- Removed Emailage and LA Wallet from Identity Verification Subprocessors
- Added optional Okta to the Infrastructure Subprocessors
- Added Vital4 to Identify Verification Subprocessors
- Added a Compliance Licensing Subprocessors
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